Cloud 9 Med Spa
Effective Date: November 4, 2026
This Privacy Policy is provided for informational purposes. Publishing this page does not, by itself, establish compliance with the TCPA, HIPAA, or any other law or regulation.
Cloud 9 Med Spa is a Facebook and Instagram marketing presence owned by Cloud 9 Wellness and operated by Cryo Launch LLC. This Privacy Policy explains how information is collected, used, processed, protected, and shared in connection with Cloud 9 Med Spa, the marketing campaigns it supports, and the independent med spas, wellness centers, and aesthetic businesses whose marketing campaigns are managed by Cryo Launch LLC.
The spa identified in each advertisement or lead form is the business providing the advertised services and is the responsible business for that campaign. This Privacy Policy does not create a provider–patient relationship. References to “we,” “us,” and “our” may refer to Cloud 9 Wellness, Cryo Launch LLC, or the identified spa, depending on the activity in question.
Information may be collected through Meta Instant Forms, websites, landing pages, scheduling systems, SMS, telephone calls, and customer inquiries. Depending on how you interact with us, the information collected may include:
We limit collection to information relevant to responding to inquiries, scheduling, and the marketing activities described in this policy.
We may use the information we collect to:
Cloud 9 Med Spa advertises services for Cloud 9 Wellness and for independent med spas, wellness centers, and aesthetic businesses whose marketing campaigns are managed by Cryo Launch LLC. The spa identified in a particular advertisement or lead form is the business that provides the advertised services and is the responsible business for that campaign.
Independent spa client leads may be shared with the spa identified in the advertisement and may be processed by Cryo Launch LLC for campaign management and scheduling on behalf of that spa. Cryo Launch LLC acts as the operator managing the campaign; the identified spa is the business that provides the advertised services.
Submitting your information for one spa does not automatically authorize marketing from unrelated spas. Each spa campaign is separate, and the spa identified in a specific advertisement is responsible for the services advertised in that campaign.
With your consent where required, we may send marketing communications, including through:
Prior express written consent is obtained where legally required. Consent to receive promotional automated or prerecorded calls or text messages is not a condition of purchasing goods or services.
Message frequency varies. Message and data rates may apply.
You may revoke marketing consent at any time, including by replying STOP to a marketing text or by contacting the responsible business. For Cloud 9 Wellness communications, contact (262) 300-7330.
Mobile phone numbers and SMS opt-in consent information will not be sold or shared with third parties or affiliates for their independent marketing or promotional purposes.
We may use artificial intelligence and automated systems to manage communications, including AI-generated voice calls, prerecorded voice messages, automated text messaging, and automated scheduling and reminders. These communications are subject to the consent and revocation terms described in this policy.
Automated and AI-assisted tools may help us respond to inquiries, coordinate scheduling, and operate campaigns. We do not represent that any automated or AI-generated communication is error-free, and nothing in this policy is a guarantee regarding the accuracy, completeness, or reliability of automated communications.
We may share information with the spa identified in a particular advertisement so that it can respond to your inquiry and provide the advertised services. We may also share information with authorized technology providers who process information as necessary to deliver messaging and scheduling services on our behalf.
Potential service provider categories include GoHighLevel, Meta, communications providers, payment processors, website hosting, and analytics providers. These providers process information only as needed to deliver the relevant service and are expected to protect it consistent with this policy and applicable law.
Mobile phone numbers and SMS opt-in consent information will not be sold or shared with third parties or affiliates for their independent marketing or promotional purposes, as described above.
Cloud 9 Med Spa operates as a Facebook and Instagram advertising presence. Information collected through Meta platforms may also be subject to Meta’s practices. For information about how Meta handles information, review Meta’s Privacy Policy at https://www.facebook.com/privacy/policy/.
We take reasonable steps to help protect information against unauthorized access, use, alteration, and disclosure. However, no method of transmission or storage is completely secure. We do not warrant or guarantee that information will never be subject to unauthorized access, and we do not claim any specific security certification in this policy.
We retain information for as long as necessary to fulfill the purposes described in this policy, to respond to inquiries and schedule appointments, to operate and improve our campaigns, and to meet legal or contractual obligations where applicable. We do not state a specific retention period in this policy.
Depending on where you live, you may have rights to access, correct, or delete your personal information, to object to or limit certain processing, and to opt out of marketing communications. To exercise any applicable rights, or to opt out of marketing communications, contact the responsible business using the contact information below. We do not claim that any specific right applies in every jurisdiction.
Medical and treatment information may be subject to separate healthcare privacy notices and HIPAA requirements where applicable. Such information, when handled by a covered health care provider, may be governed by that provider’s own privacy practices and notices rather than this policy. This Privacy Policy does not, by itself, establish HIPAA or other healthcare compliance.
Our marketing pages and campaigns are not directed to children, and we do not knowingly collect information from children through these channels. If you believe a child has provided information to us, contact us so we can take appropriate steps to remove it.
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically. Continued use of our pages or services after a change takes effect constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how information is handled, please contact the responsible business below.
Cloud 9 Med Spa